Except aloe and creamer, other ingredients are all made in Taiwan.
what're your payment terms?
Payment is allowed to send as following methods before the production. We're also open to negotiate for different method and the terms clients prefer to.
How long is leading time?
Due to pandemic and ingredients shortage, the leading time of manufacture is 1 month at least. Certain products require several months, please contact us for more information. The delivery might takes another 2 weeks to 6 weeks depends on boat schedule.
How is shipment shipped?
There're two cost-effective ways to ship goods.
Large order is usually shipped by boat, the schedule & freight can be predicted in advance based on orders with info of weight & cbm.
EMS is an ideal option for small order, the freight is able to be estimated first. The parcel usually arrives in several days. It may take longer due to COVID-19.
Is shipping cost expensive?
It depends on order volume. We usually send shipment via boat that order volume we suggest that 60boxes at least for worth shipping cost. Shipping freight can be calculated in advance.
Shipment usually needs to be cleared through custom. Every country has their regulation of import food, all necessary documents should be confirmed first. We also will let you know the issue of clearance and if we have experience.
What if shipment is damaged?
We take good care of shipment when it was in our warehouse, but delivery may possibly cause the damage of few boxes with risk, please contact us right away if there's any issue.