1. How do I start?
Please send your request through email email@example.com or phone call +886226700956.
2. May I ask sample to try?
Yes, please let we know the sample list based on the quotation. You also can choose the sample kit including varies bubble tea ingredients which is charged extra.
3. What's your leading time?
Leading time is 3 weeks at least, or even longer especially in summer season. Please confirm with agent.
4. What are the shipping options?
For large order, ocean shipping is a cost-efficient way, takes at least 10~25 days on sailing (differ from countries). We take good care of Less (full) container load, with/without pallets, try to ensure the goods received in good condition. Price is different from order amount, cbm, weight, location, but it can be pre-estimated before placing order. Assigned Taiwan forwarder connects with local forwarder in client's country to deal import affairs, to arrange shipment arrival. For small order, EMS air mail is easy, quick and also reliable to use for. Cost can be pre-estimated on website, takes at least 5~10 days (differ from countries) to door with providing tracking number for follow up.
5. What's your payment term?
We accept payment to be remitted with bank transfer, PayPal or cash.
6. Do you have foreign retailer?
We have partners located in different countries, they are willing to help you out. For the information, please email us.
7. What if my order is damaged when received?
Every shipment is packaged with our careful handle. However, due to the long distance shipping, very few products are still possible damaged. Contact us immediately when you receive shipment that we'll do our best to resolve the issue.